Your privacy and data security are fundamental to our mission. Learn how we collect, use, and protect your information.
Last updated: July 1, 2025
At The Plug Society, we are committed to protecting your privacy and maintaining the security of your personal and business information. This Privacy Policy explains how we collect, use, share, and protect information when you use our B2B marketplace platform.
By using The Plug Society platform, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully and contact us if you have any questions.
When you register for The Plug Society, we collect information such as your name, email address, company name, phone number, and business details. This information is necessary to create your account and facilitate connections within our marketplace.
For vendors and brands, we collect business-specific information including company size, services offered, geographic location, certifications, and business documentation to verify legitimacy and facilitate accurate matching.
We automatically collect information about how you use our platform, including pages visited, features used, search queries, and interaction patterns to improve our services and user experience.
We store messages, inquiries, and communications sent through our platform to facilitate business connections and provide customer support.
We use your information to provide our core marketplace services, including account management, vendor-brand matching, deal facilitation, and platform functionality.
Your business information is used by our AI-powered matching system to connect brands with appropriate vendors based on needs, location, capabilities, and other relevant factors.
We use your contact information to send important platform updates, facilitate introductions between members, and provide customer support.
Usage data helps us understand how our platform is used, identify areas for improvement, and develop new features that better serve our community.
Your business profile information is shared with other verified members of The Plug Society to facilitate business connections. You control what information is visible in your public profile.
We may share information with trusted third-party service providers who help us operate our platform, such as hosting services, analytics providers, and customer support tools.
We may disclose information when required by law, to protect our rights, or to ensure the safety and security of our platform and users.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal and business information.
All sensitive data is encrypted both in transit and at rest using advanced encryption protocols to prevent unauthorized access.
We maintain strict access controls ensuring only authorized personnel can access user data, and only for legitimate business purposes.
Our security practices are regularly reviewed and updated to address emerging threats and maintain the highest level of data protection.
You can update, modify, or delete your account information at any time through your profile settings or by contacting our support team.
You have control over what information is visible to other users and can adjust your privacy settings to limit data sharing as desired.
You have the right to request a copy of all personal data we have collected about you and your business.
You can request deletion of your account and associated data. Some information may be retained for legal or business purposes as outlined in our retention policy.
We use necessary cookies to ensure our platform functions properly, including authentication, security, and basic functionality.
We use analytics cookies to understand how users interact with our platform and identify areas for improvement.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Email: privacy@theplugsociety.com
Address: The Plug Society Privacy Team
