The Plug
Verified Ratings
Our two way rating system ensures transparency and accountability in every business relationship. Ratings are only possible after verified deal completion, creating a trustworthy ecosystem for cannabis businesses.
Multi-Dimensional Rating Categories
Our comprehensive rating system evaluates both vendors and brands across multiple dimensions, ensuring a complete picture of business relationships.
Service Quality
Evaluation of deliverable quality, technical expertise, and outcome achievement against expectations.
Timeline Management
Assessment of deadline adherence, milestone completion, and proactive schedule communication.
Communication Excellence
Rating of responsiveness, clarity, and professional interaction throughout the engagement.
Problem Resolution
Evaluation of issue identification, solution development, and crisis management effectiveness.
Value Delivery
Assessment of cost-effectiveness, additional value provision, and overall return on investment.
5-Star Rating Scale
The Plug Verified Rating Process
Our rating system is designed to ensure authenticity and fairness through a structured process that verifies real business transactions.
Deal Completion
A business transaction between a vendor and brand must reach "Closed Won" status with documented completion evidence.
Verification
Our system verifies the deal completion through signed contracts, payment confirmations, or delivery receipts.
Rating Window
Both parties receive a notification to submit ratings within a 30-90 day window while details are fresh.
Dual Submission
Both vendor and brand submit ratings across multiple categories, creating a balanced perspective.
Publication
After verification, ratings are published to both profiles, building reputation and trust.
System Safeguards & Integrity Measures
Strict Verification
Only verified completed deals qualify for ratings, preventing fraudulent reviews.
Time-Limited Window
Ratings must be submitted within 30-90 days of deal completion for accuracy.
Blockchain-Like Verification
Our system creates an immutable record of each transaction and rating.
Dual-Party System
Both parties rate each other, ensuring balanced and fair assessments.
Benefits of Plug Verified Ratings
Our rating system creates tangible business advantages for both vendors and brands, fostering a more transparent and efficient marketplace.
Build Trust & Credibility
Establish a verified track record of successful business relationships and quality service.
Increase Visibility
Higher-rated partners receive more prominence in search results and matchmaking.
Better Matches
Our algorithm uses ratings to create more successful business partnerships.
Competitive Advantage
Stand out from competitors with verified ratings from real business transactions.
Ready to Grow With Us?
Whether you're a brand looking for trusted partners or a vendor ready to scale, The Plug Society is your growth engine.
Common Questions About Ratings
Our rating system is deal-based and bi-directional. After a verified business transaction is completed, both the vendor and brand are invited to rate each other across multiple categories. Ratings can only be submitted after deal verification through contracts, payments, or delivery confirmations. This ensures all ratings come from genuine business relationships.
Ratings can only be submitted within a 30-90 day window after a deal is marked as "Closed Won" and verified by our system. You'll receive a notification when a deal qualifies for rating submission. This time-limited approach ensures feedback is fresh and accurate.
Yes, our system is transparent. You can see which companies have rated you and the specific ratings they've provided across each category. This transparency helps build trust and allows for constructive feedback in business relationships.
Our matchmaking algorithm uses rating data as a key factor in suggesting potential business partnerships. Higher-rated vendors are more likely to be matched with brands seeking their services. Similarly, brands with good payment reliability and communication ratings are prioritized in vendor searches.
We have a formal review process for disputed ratings. If you believe a rating is unfair or inaccurate, you can request a review with supporting evidence. However, we generally don't remove legitimate ratings as they represent real business experiences. We encourage using feedback constructively to improve business practices.
Your overall rating is a weighted average of all category ratings across all completed deals. Some categories may be weighted more heavily based on industry standards and business type. The algorithm also considers recency, with newer ratings having slightly more impact than older ones to reflect current business practices.